Keep the desk working
Troubleshoot devices, accounts, printing, email, and file access. Get help with the interruption so you can get back to the return, the call, or the client.
Help Desk · Workstations · Vendor Coordination

A deadline is not the time to lose access to your files or find out nobody is watching an account. RIKR helps tax practices with everyday IT support and practical safeguards for the client information behind the work.
Make contactTax software, document portals, staff devices, and business email all need to work together. We help with the IT underneath them and coordinate with application vendors when you need more than another support number.
Troubleshoot devices, accounts, printing, email, and file access. Get help with the interruption so you can get back to the return, the call, or the client.
Help Desk · Workstations · Vendor Coordination
Set up staff with appropriate permissions and remove access when the season or engagement ends. Individual logins help keep access from becoming a guessing game.
Onboarding · Offboarding · Permissions
Help manage device safeguards, backup, and access to business files. Work with your existing secure portal rather than move taxpayer documents into ordinary email.
Device Protection · Backup · Secure Workflows
The IRS Taxes-Security-Together checklist covers basic safeguards, a written security plan, phishing awareness, signs of theft, and a recovery plan. We help with the technical work behind those priorities.
Review antivirus, firewalls, MFA, backup, drive encryption, and secure remote connections. Match implementation to the devices and systems your practice uses.
Read the IRS checklistManaged identity protection and staff awareness help address suspicious sign-ins and convincing messages. Make it easy for someone to report a mistake quickly.
Protect business emailDocument who to call and how to contain a problem. A data-theft response should include the appropriate IRS Stakeholder Liaison alongside your technical response team.
Build your response planA Written Information Security Plan describes how your practice protects client information. IRS Publication 5708 offers a starting point. Your actual systems, responsibilities, and day-to-day processes need to be reflected in the plan.
RIKR helps identify IT systems, technical safeguards, access practices, and recovery needs for that work. We agree on the scope of assessment, documentation, and ongoing support rather than treat a purchased tool as the whole answer.
Further reading: IRS Tax Security 2.0 checklist · IRS Publication 5708: creating a WISP · FTC Safeguards Rule guidance.
Bring the services together or start with one. We agree on the scope, additional licenses, and project work before you commit.
Practical answers for tax professionals.
It is the IRS Taxes-Security-Together checklist for tax professionals. It brings together the Security Six, a written data security plan, phishing awareness, theft warning signs, and recovery planning.
Antivirus, a firewall, MFA, backup, drive encryption, and secure VPN connections. We help review how those safeguards fit your devices, software, and remote-work arrangements.
Yes. The IRS says professional tax preparers must create and maintain an information security plan. A smaller practice can use a plan proportionate to its operation, but it still needs to reflect how client information is protected.
We can help document the IT environment, identify technical gaps, and implement agreed safeguards. Assessment and documentation work are scoped separately from routine support; your practice remains responsible for its overall security program.
No. We support the device, network, and access around the application and coordinate with your software provider on issues inside its product.
No. Leave your business contact details only. Do not submit tax returns, Social Security numbers, or other client documents through this form.
Provide your name and email address, and we’ll get in touch. Let’s talk about your team, goals and needs.
IT support, cybersecurity, and managed networks for businesses across Texas, including Dallas – Fort Worth. Explore our coverage.
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Business inquiries only. Do not include tax returns, Social Security numbers, or client records.