Everyday IT support
Ask for help by phone, text, email, Slack, or Microsoft Teams. We troubleshoot devices, accounts, software, Microsoft 365, Google Workspace, and the everyday issues that interrupt work.
Explore managed IT supportFort Worth has a way of moving with purpose without making everything feel rushed. RIKR brings that same approach to managed IT services: responsive when something needs attention, steady about the work that prevents problems, and easy to talk to along the way.
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Joshua Price and FamilyFounder · RIKR Technology
Some of my favorite evenings are simple ones: a date night around Magnolia, an event in Sundance Square, or just being somewhere that feels unmistakably Fort Worth. The city has energy, but it rarely feels like it is trying too hard to prove it.
Every year, the Fort Worth Stock Show & Rodeo is on the calendar. I know it is Ariat Arena now. It is going to take me a while to get used to saying that. Around here, traditions matter, even when the name on the building changes.
That mix is what I love about Fort Worth. It is growing without letting go of its cowboy roots. People can be ambitious and still make time for each other. A handshake still means something. You can move quickly without making everyone around you feel rushed.
That is the kind of relationship I want RIKR to have with the businesses we support.
In 1875, a former Fort Worth lawyer tried to paint the city as so quiet that a panther could sleep in the street near the courthouse. Fort Worth did what Fort Worth does: it took the insult, made it its own, and came back stronger.
The panther still fits. There is confidence in knowing you do not have to sprint in circles to make progress. Good IT support works the same way. Stay alert. Take ownership. Handle the problem. Then let people get back to what they came to do.
Read the City of Fort Worth’s Panther City historyRIKR brings support, security, and networks together for Fort Worth businesses. Start with the service your team needs or put everything under one roof.
Ask for help by phone, text, email, Slack, or Microsoft Teams. We troubleshoot devices, accounts, software, Microsoft 365, Google Workspace, and the everyday issues that interrupt work.
Explore managed IT supportProtection for devices, email, identities, and people, backed by managed detection, awareness training, and practical incident coordination.
Explore managed cybersecurityManagement for the equipment and connections your team depends on, plus vendor coordination when internet, cabling, or onsite work needs another set of hands.
Explore managed networksMost support can start immediately without waiting for a drive across town. RIKR handles account issues, software troubleshooting, cloud administration, patching, backup checks, and many common problems remotely.
When the work requires someone onsite, our DFW-based team diagnoses the issue first and coordinates the right hands for the job. You keep one point of contact and a team that understands what needs to happen.
See how our coverage worksPublished plans make the first conversation easier. We will still learn your environment and confirm the scope before you commit.
per employee/month
per employee/month
Volume discounts are available for teams of 26 or more. Microsoft 365, Google Workspace, device-management, and other software licensing are additional. Projects and extensive security-incident remediation are quoted separately.
What local support looks like, what the plans include, and how to get started.
Yes. We start with remote troubleshooting whenever practical so your team can get help sooner. When the work requires someone onsite, our DFW-based team coordinates the visit and stays responsible for the technical work and communication.
Managed IT Support is $109 per employee/month. Complete Managed IT, which combines IT support and managed cybersecurity, is $149 per employee/month. Software licensing, projects, and extensive incident remediation are additional.
Yes. RIKR can supplement an internal IT person or serve as the outsourced IT team. We agree on responsibilities, escalation, and how requests move between both teams before service begins.
RIKR is designed for small and growing organizations that want dependable support without building every IT function internally. The right fit depends on your people, locations, technology, and the kind of help you expect.
Yes. Our staff are distributed across Dallas–Fort Worth, and we support businesses across Texas through remote service and coordinated onsite help.
Use the form below to share your name and email address. We will talk about your team, current technology, frustrations, and goals before recommending a plan.
Provide your name and email address, and we’ll get in touch. Let’s talk about your team, goals and needs.
IT support, cybersecurity, and managed networks for businesses across Texas, including Dallas – Fort Worth. Explore our coverage.
Dig deeper into our IT knowledge on the RIKR blog.