Everyday IT support
Help by phone, text, email, Slack, or Microsoft Teams for devices, accounts, software, Microsoft 365, Google Workspace, and the problems that interrupt a workday.
Explore managed IT supportManaged IT services · Metroport
Business technology for the places where North Texas meets the world.
The Metroport region combines ranchland, fast-growing communities, major employers, logistics, aviation, and some of North Texas’ busiest commercial corridors. RIKR brings one steady support team across that mix.
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Why Metroport
Local communities. Regional connections.
Argyle, Haslet, Justin, Northlake, Roanoke, Trophy Club, and Westlake each have their own identity, but businesses across the corridor share people, vendors, infrastructure, and growth.
RIKR supports that connected reality: remote help for employees wherever they work, cybersecurity that follows the identity and device, and coordinated onsite service when a location needs hands.
Explore the Metroport Chamber communitiesLocal when it matters
Built for a wide, fast-growing corridor.
The Metroport region is part of our broader DFW coverage. We do not pretend every community is a separate office; we give clients one team that can support people remotely and coordinate physical work across the corridor.
That model works especially well for distributed offices, warehouses, professional firms, field teams, and businesses with people moving between locations.
Managed IT services for Metroport
Support, security, and networks under one roof.
Start with the service your team needs or bring everything together with one accountable partner.
Managed cybersecurity
Protection for devices, email, identities, and people, backed by managed detection, awareness training, and practical incident coordination.
Explore managed cybersecurityNetworks & connectivity
Management for the equipment and connections your team depends on, plus vendor coordination when internet, cabling, or onsite work needs another set of hands.
Explore managed networksStraightforward pricing
Know what you are paying for.
Published plans make the first conversation easier. We will still learn your environment and confirm the scope before you commit.
per employee/month
- Help desk and remote support
- Device management and patching
- Microsoft 365 or Google Workspace administration
- Backup and routine IT guidance
per employee/month
- Everything in Managed IT Support
- Managed endpoint detection and response
- Email and identity protection
- Security awareness and incident triage
Volume discounts are available for teams of 26 or more. Software licensing is additional. Projects and extensive security-incident remediation are quoted separately.
A note from Joshua
From our family to yours.
RIKR is built around relationships, not transactions. When you trust our team with the technology your people depend on, we treat that responsibility personally.
You should know who is helping, get an honest answer, and feel comfortable calling before a small concern becomes a big one. That is the kind of company we want to work with, and the kind we are working to build.
Metroport IT questionsA little clarity,
A little clarity,
partner to partner.
Local coverage, practical expectations, and how to get started.
Which communities are included in the Metroport service area?
We specifically serve Argyle, Haslet, Justin, Northlake, Roanoke, Trophy Club, Westlake, and nearby businesses in the Alliance corridor.
Is RIKR a Metroport Chamber member?
This page describes the service region and does not claim Chamber membership. We use the Chamber’s official community list to define the area clearly.
Can you support warehouses and offices under one agreement?
Yes. We can use one help desk and management process while accounting for the different devices, networks, access, and onsite needs at each type of location.
How much do managed IT services cost?
Managed IT Support is $109 per employee/month. Complete Managed IT is $149 per employee/month. Software licensing, projects, and extensive incident remediation are additional.
How do we get started?
Use the form below to tell us about your team, current technology, frustrations, and goals. We will listen before recommending a plan.
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LET’S TALK ABOUT WHAT’S NEXT.
Provide your name and email address, and we’ll get in touch. Let’s talk about your team, goals and needs.
IT support, cybersecurity, and managed networks for businesses across Texas, including Dallas – Fort Worth. Explore our coverage.
Dig deeper into our IT knowledge on the RIKR blog.