Everyday IT support
Help by phone, text, email, Slack, or Microsoft Teams for devices, accounts, software, Microsoft 365, Google Workspace, and the problems that interrupt a workday.
Explore managed IT supportManaged IT services · Mid-Cities
IT support for the communities between the big skylines.
From Haltom City through Hurst, Euless, and Bedford, the Mid-Cities are not an afterthought between Dallas and Fort Worth. They are home to businesses that keep the Metroplex running, and RIKR has staff right here.
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Why Mid-Cities
The middle of everything, with a character of its own.
The Mid-Cities connect neighborhoods, airports, highways, warehouses, shops, medical offices, professional firms, and family businesses. Teams may work from one office, several sites, the road, or all three in the same week.
That makes consistent support more valuable than a patchwork of vendors. RIKR gives employees one place to ask for help and gives leadership one team responsible for support, security, and coordination.
Learn about the HEB business communityLocal when it matters
Local staff across the corridor.
RIKR has staff in the Mid-Cities and supports the corridor as part of our regular DFW coverage. We are not driving in from another state or learning the area from a dispatch map.
Remote support gets most work moving quickly. For physical needs, we coordinate the visit across the corridor and stay accountable for the outcome.
Managed IT services for Mid-Cities
Support, security, and networks under one roof.
Start with the service your team needs or bring everything together with one accountable partner.
Managed cybersecurity
Protection for devices, email, identities, and people, backed by managed detection, awareness training, and practical incident coordination.
Explore managed cybersecurityNetworks & connectivity
Management for the equipment and connections your team depends on, plus vendor coordination when internet, cabling, or onsite work needs another set of hands.
Explore managed networksStraightforward pricing
Know what you are paying for.
Published plans make the first conversation easier. We will still learn your environment and confirm the scope before you commit.
per employee/month
- Help desk and remote support
- Device management and patching
- Microsoft 365 or Google Workspace administration
- Backup and routine IT guidance
per employee/month
- Everything in Managed IT Support
- Managed endpoint detection and response
- Email and identity protection
- Security awareness and incident triage
Volume discounts are available for teams of 26 or more. Software licensing is additional. Projects and extensive security-incident remediation are quoted separately.
A note from Joshua
From our family to yours.
RIKR is built around relationships, not transactions. When you trust our team with the technology your people depend on, we treat that responsibility personally.
You should know who is helping, get an honest answer, and feel comfortable calling before a small concern becomes a big one. That is the kind of company we want to work with, and the kind we are working to build.
Mid-Cities IT questionsA little clarity,
A little clarity,
partner to partner.
Local coverage, practical expectations, and how to get started.
What does RIKR mean by the Mid-Cities?
For this service area, we mean the corridor from Haltom City through Richland Hills, North Richland Hills, Hurst, Euless, Bedford, and nearby communities.
Does RIKR have staff in the Mid-Cities?
Yes. Our DFW team includes staff based in the Mid-Cities. We pair that local presence with remote-first support for faster response.
Can you support businesses near DFW Airport?
Yes. We can support office, mobile, and distributed employees around the airport corridor, then coordinate onsite work when the task requires physical access.
How much do managed IT services cost?
Managed IT Support is $109 per employee/month. Complete Managed IT is $149 per employee/month. Software licensing, projects, and extensive incident remediation are additional.
How do we get started?
Use the form below to tell us about your team, current technology, frustrations, and goals. We will listen before recommending a plan.
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LET’S TALK ABOUT WHAT’S NEXT.
Provide your name and email address, and we’ll get in touch. Let’s talk about your team, goals and needs.
IT support, cybersecurity, and managed networks for businesses across Texas, including Dallas – Fort Worth. Explore our coverage.
Dig deeper into our IT knowledge on the RIKR blog.