Everyday IT support
Help by phone, text, email, Slack, or Microsoft Teams for devices, accounts, software, Microsoft 365, Google Workspace, and the problems that interrupt a workday.
Explore managed IT supportManaged IT services · Plano
Plano is not a market we are waiting to enter.
RIKR already has staff and clients in Plano. We know the pace, the expectations, and the difference between being nearby on a map and actually being present for the people doing the work.
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Why Plano
Built for a city where business keeps moving.
Plano brings global companies, growing professional firms, healthcare teams, and family-run businesses into the same community. That range creates sophisticated technology needs without changing the basic expectation: when someone needs help, they want a capable person to respond.
Our approach is remote first for speed, local when the work needs hands, and personal all the way through. No distant call-center routine. No pretending a ticket number is the same thing as ownership.
Explore Plano’s official economic development profileLocal when it matters
Staffed here. Supporting clients here.
Plano is already part of RIKR’s everyday work. Team members live and work in the area, and we support existing clients here today. That gives us local context without inventing a separate office address.
Most issues can begin immediately through remote support. When equipment, cabling, or an office visit requires someone onsite, we diagnose first and coordinate the right person for the job.
Managed IT services for Plano
Support, security, and networks under one roof.
Start with the service your team needs or bring everything together with one accountable partner.
Managed cybersecurity
Protection for devices, email, identities, and people, backed by managed detection, awareness training, and practical incident coordination.
Explore managed cybersecurityNetworks & connectivity
Management for the equipment and connections your team depends on, plus vendor coordination when internet, cabling, or onsite work needs another set of hands.
Explore managed networksStraightforward pricing
Know what you are paying for.
Published plans make the first conversation easier. We will still learn your environment and confirm the scope before you commit.
per employee/month
- Help desk and remote support
- Device management and patching
- Microsoft 365 or Google Workspace administration
- Backup and routine IT guidance
per employee/month
- Everything in Managed IT Support
- Managed endpoint detection and response
- Email and identity protection
- Security awareness and incident triage
Volume discounts are available for teams of 26 or more. Software licensing is additional. Projects and extensive security-incident remediation are quoted separately.
A note from Joshua
From our family to yours.
RIKR is built around relationships, not transactions. When you trust our team with the technology your people depend on, we treat that responsibility personally.
You should know who is helping, get an honest answer, and feel comfortable calling before a small concern becomes a big one. That is the kind of company we want to work with, and the kind we are working to build.
Plano IT questionsA little clarity,
A little clarity,
partner to partner.
Local coverage, practical expectations, and how to get started.
Does RIKR already serve Plano?
Yes. RIKR has staff and existing clients in Plano. We support teams remotely for speed and coordinate onsite work when the task requires it.
Does RIKR have a Plano office?
We have staff in Plano, but we do not present every staffed city as a separate office. Our distributed model gives clients local presence and one consistent support team.
Can you support a Plano headquarters and remote employees?
Yes. We use the same help desk, security standards, and management process across office and remote employees, then coordinate physical work by location.
How much do managed IT services cost?
Managed IT Support is $109 per employee/month. Complete Managed IT is $149 per employee/month. Software licensing, projects, and extensive incident remediation are additional.
How do we get started?
Use the form below to tell us about your team, current technology, frustrations, and goals. We will listen before recommending a plan.
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LET’S TALK ABOUT WHAT’S NEXT.
Provide your name and email address, and we’ll get in touch. Let’s talk about your team, goals and needs.
IT support, cybersecurity, and managed networks for businesses across Texas, including Dallas – Fort Worth. Explore our coverage.
Dig deeper into our IT knowledge on the RIKR blog.